Healthcare Patient Portal & Telemedicine Platform

Bringing healthcare into the digital age with secure, accessible solutions

MediCare Health Systems•Healthcare•2024

Project Overview

MediCare Health Systems needed a comprehensive digital solution to improve patient engagement and reduce in-person visits. The platform needed to be HIPAA-compliant, secure, and accessible to patients of all technical abilities.

Project Objectives

Create a secure, HIPAA-compliant patient portal
Enable video consultations with healthcare providers
Provide easy access to medical records and test results
Streamline appointment scheduling and prescription refills
Ensure accessibility for elderly and disabled patients

The Challenge

HIPAA Compliance Requirements

The platform needed to meet strict HIPAA security and privacy requirements, including end-to-end encryption, audit trails, and secure data storage.

Real-time Video Communication

Implementing reliable, high-quality video consultations that work across various devices and network conditions while maintaining patient privacy.

Integration with Legacy Systems

The portal needed to integrate with existing Electronic Health Record (EHR) systems and practice management software without disrupting clinical workflows.

User Accessibility

Ensuring the platform was accessible to elderly patients and those with disabilities, requiring careful UX design and testing.

Our Solution

Secure Patient Portal

Built a responsive web portal with multi-factor authentication, end-to-end encryption, and role-based access control to ensure HIPAA compliance and data security.

WebRTC Video Integration

Implemented WebRTC-based video consultations with features like screen sharing, virtual waiting rooms, and automatic quality adjustment based on network conditions.

HL7 FHIR Integration

Integrated with existing EHR systems using HL7 FHIR standards, enabling real-time synchronization of patient data, appointments, and medical records.

Accessibility-First Design

Designed with WCAG 2.1 AA compliance, including screen reader support, high contrast modes, keyboard navigation, and simplified interfaces for elderly users.

Technologies Used

Frontend

React

TypeScript

WebRTC

Material-UI

Backend

Node.js

Express.js

Socket.io

Database

PostgreSQL

Redis

Tools & Infrastructure

AWS

Docker

Twilio

Results & Impact

The platform successfully digitized patient care, improving accessibility and reducing operational costs for the healthcare provider.

50,000+

Active Patients

Registered and active users within 6 months

15,000+

Virtual Visits

Successful telemedicine consultations monthly

-45%

No-Show Rate

Reduction in missed appointments

4.8/5

Patient Satisfaction

Average patient satisfaction rating

-60%

Admin Time

Reduction in administrative overhead

24/7

Access to Records

Instant patient access to medical records

Project Gallery

Comprehensive patient dashboard with upcoming appointments

High-quality video consultation interface

Secure access to medical records and test results

The patient portal has revolutionized how we deliver care. Our patients love the convenience of virtual visits, and we've seen significant improvements in patient engagement and satisfaction. Naarvee TechLabs delivered a secure, user-friendly solution that exceeded our expectations.

Dr. Michael Chen

Chief Medical Information Officer at MediCare Health Systems

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Need a Healthcare Technology Solution?

Let's build a secure, HIPAA-compliant platform for your healthcare organization.